Emotions are generally considered to have two dimensions:
Arousal – referring to the emotion’s intensity;
Valence – referring to the specific emotional content, divided into positive, negative, and neutral feelings (Kim et al, 2013; Bailen et al, 2019).
Positive emotions can enhance subjective well-being and promote physical and mental health.
Negative emotions, especially when persistent, affect people’s physical and mental health and work status (Gupta, 2019).
Different emotions arise in response to external environmental stimuli and are accompanied by changes in personal representations and psychological reactions, measured and identified by scientific methods (Wolf, 2015).